Yet another example of social entropy.
We live in an age of technological marvels -- everything is super sophisticated, ultra-capable, feature rich &tc, &tc,
Too bad that in our rush to get better, faster, cheaper and more of everything we seem to have lost sight of 'works'. Like the death of a thousand cuts you can't really cite one single instance of things falling apart but if you look at the big picture -- VoIP phones that are appallingly unreliable compared to the old-fashioned wired phones, cellphones that don't work everywhere, applications that hog inordinate amounts of memory and processor resources and are often reliant on low latency local storage or network responses to work effectively -- the list is endless. This cloud debacle is just another example; it replaces local storage -- a single point of failure -- with a system with numerous points of failure....and there's nobody around to fix it or even monitor it for problems.
It wouldn't hurt to pull back a bit, tell Marketing to take a holiday (or hike) and just focus on getting things to work 100%. Users don't need the latest and greatest, a raft load of new features which are guaranteed to improve productivity (and will probably never use), first and foremost they need the stuff to work. Predictably, reliably, through both natural and man made disasters.
Biting the hand that feeds IT
