Reply to post: Couldn't have happened to a nicer company

Startup bank Monzo: We warned Ticketmaster months ago of site fraud

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Couldn't have happened to a nicer company

Had an atrociusly bad experience trying to gift a ticket to a mate via the TM website a few weeks ago - ended up having to demand a refund, which they sat on for a week, and getting the tix straight from the venue's own site. My blood pressure has since returned to safe levels, but the day I spent trying to get the ticket booked is lost forever. The TM site sucks rotten eggs and customer support is typical for a company of this type (somewhere between Kafka and Dostoyevsky). What is it with modern day capitalism and the proliferation of useless monopolies - I distinctly remember being told that privatisation, and globalisation, would eliminate these?

Also, I take it this means I have to now go through the tortuous rigmarole of getting my Visa card replaced?

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