Reply to post: Re: Er, this Doesn't Really Fix the Problem...

At last! Apple admits its MacBook Pro butterfly keyboards utterly suck, offers free replacements

the-it-slayer

Re: Er, this Doesn't Really Fix the Problem...

Ummmmm, not exactly true.

Managed to get my MacBook Pro (late-2013) repaired under an old callback to replace the screen because of faulty anti-glare layer that disintegrates after some harsh contact with the touchpad due to pressure of the closure. It was technically out-of-date. They're genuinely very good if you tell them honestly and state the callback on the phone. Another £300 not required to spend to get another few years out of the laptop. Being the richest, you generally get to ace at customer service. The big boys always get complaints surfaced because media like a good storm in a teacup.

Wonder if Microsoft/HP/Dell do that same? Probably not. I know Lenovo are better with their pro grade laptops.

And the issue with all USB-C isn't that bad. Wish they'd give a USB3/HDMI dongle with laptops, but you can get one for £15/20 (Kanex).

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon