Re: Good luck with that.
"Need to show a loss"
Well, all it would take is for one small business to get hit with a fine from HMRC for late filing of a Tax return and you have a loss allright.
OR an author to lose a 500,000 word manuscript that was due for publication.
Time spent fixing the issues can be taken into consideration IF that time would have been spent earning money.
For us mere plebs/mortals/ordinary people, MS could not give a F***. In many cases I think that they'd rather we went away and didn't bother them again. Well, IMHO, Windows 10 from a consumer POV seems hell bent of driving users to other platforms so... you make your own mind up.
Yet again last month, I had to tell a family member "I don't do Windows 10" when asked for help because MS in their 'wisdom' (sic) had screwed up their computer with an update. sigh.