Re: Ah FUBAR
SPOF should refer to the Customers.
Back in the day, way way back, I was being cross trained on old IBM (IIRC) Cash Machines in a well known High Street Bank.
The Banking Hall had the kit walled off in an enclosure with large mirrors above so anyone could see what was happening inside.
TL tapes an put of order note over the card reader (A4 so noticable.)
As we haul the back off off the cash chutes he points up and says "Watch this."
Cue Customer walking up to said cash machine (powered off) who duly ripped off the A4 and inserted His card.
Much cursing later we retrieved said card and handed it to the Banking Staff who happily expalined that they would need to log an Engineer visit.
PEBCCAC - problem exists between cussing Customer and card reader.
Biting the hand that feeds IT
