Re: I'll have some of that business please
£23m includes the cost of the extended warranty and a premium rate phone call to the customer care team at Lockheed Martin.
"So that we can deal with your query properly please tell us in a few words about the problem you are experiencing."
...
...
...
"I'm sorry I didn't get that; so that we can deal with your query properly please tell us in a few words about the problem you are experiencing."
(repeat, ad nauseam)
Biting the hand that feeds IT
