Lazy engineers
"As 225 million km (140 million miles) is too far to make an on-site visit..." - lousy excuse.
In my experience I find that many engineers prefer to try and fix things remotely rather than actually going to look at the problem.
I suspect it is for many reasons but I'll let them off on this one....
(fellow engineer - I'm allowed to say this)
Biting the hand that feeds IT
