Re: Tiscali
"which was once an ISP with excellent reputation and, oh the irony, _superb_ customer service."
Hmm. I started off with Nildram. Nildram were taken over by Pipex who were so pleased (and rightly) with the Nildram CS that they decided to roll it out over all their brands.
Then Pipex were taken over by Tiscali. The Nildram support was replaced by something which included an email system apparently operated by something along the lines of Eliza; if there were real people there they failed the Turing test. Still not too bad because there weren't any real problems. When TT took them over and the script monkey system just couldn't cope.
Biting the hand that feeds IT
