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I spent a solid year paying £22.31 (later rising to £23.31) a month for half a Megabit.

My connection magically fixed itself at the start of the month through the effort of absolutely nobody; and now I'm on 3,000 kbps down for the same price.

And I'm not eligible for compensation or a rebate for the money I spent over the year because consumer rights in the UK is still a fucking joke.