Re: I've been there
When you can only give one upvote to a post.
I would love it if HP would just delete the entirety of their site and replaced it with the usual brochureware site for the products and a link to a drivers page, where, get this you can enter the serial number and it actually has the drivers for the device you entered. Surely not too hard.
Instead we have this piece of tortuously slow site that runs like a monkey with a leaky sack of jizz which makes me want to kill everyone who was involved in writing it. No jury would every convict either.