Excuses Excuses.........
Let's face it even if they had had a clear definition of exactly what needed to change from the day after the referendum they would still be screwing it up now.
The mess that is the negotiation is just a convent excuse to plaster over the militant incompetence that is a government IT project.
Their systems were @~*& before Brexit and will be @~$% after the dust has settled the only thing that will change will be the excuses on the press statement.