"So you asked for a pay rise, refused to do his work for him or resigned for a job with better recognition and reward?"
Pay was not my prime motivator - and I had long since turned down promotions into middle management. I fixed the problems because the customers were on the whole nice people who appreciated and deserved a good service. Our large company re-organisations meant I soon ended up with another unit with equally competent colleagues.
I did look at changing companies a few times. They were either too small to give me any challenges - or had the attitude that with my exemplary technical experience their structure meant I could only be recruited as a middle manager.