Trustee Savings Bank
On the one hand TSB save £200m by moving off Lloyds systems and we've just announced a profit of £225m.
On the other hand,
No overdraft fees for a month has just cost us £10m.
Extra interest on savings will cost £20m. ( Thankyou as I have an account with them )
That's before we pay
- IBM a vast fee.
- Customer ex-gratia payments
- FCA fines
- ICO fines for data breaches
- Loss of customer goodwill
- Severance packages for directors
I'm sure the next bank to migrate will plan better.
Biting the hand that feeds IT
