Re: What are IBM going to do? Wave a fucking magic wand?
> IBM are most likely the best people to fix it because it's IBM technology that's involved.
Just because IBM made something doesn't mean they're competent with it past the sales point.
Remember the many waves of outsourcing support, and deliberately removing their more experienced technical staff? (still ongoing)
Bringing in IBM is unlikely to achieve an meaningful win, apart from giving the CEO someone else to blame.