Re: MS kills UWP apps, Telephony API appears in Windows
"Or maybe it's just called vendor lock in?"
That may be what it really IS. But I'll tell you what it is NOT: It is NOT "their customers actually WANT their products". It's more like an addiction, or a near-monopoly.
Any current earnings 'boon' due to data slurping and spying is short-lived, almost like a 'dead cat bounce'.