Re: Spam email or not?
I'm not sure it would help TBH, the average person struggles with basic IT.
e.g.
'I turned it off' - no, you turned the monitor off, you need to turn off all the electrical sockets if you really want to be sure.
'It's been doing that for ages' - the box that pops up to ask them to install a critical fix, closed.
'The internet isn't working' - actually it's working fine, turn airplane mode on/off and your phone will reconnect
'Please stop replying to all, please remove me, me too!' - users on any large corporate mailing lists.
'I CAN'T LOG IN' - turn off capslock and try entering your password again
etc etc etc.
Biting the hand that feeds IT
