Reply to post: NTLworld email address

'Every little helps'... unless you want email: Tesco to kill free service

ICPurvis47
Boffin

NTLworld email address

I joined NTL when they first put a cable down my street back in about 1997 or so. I mainly did so because BT refused to take me back after I had transferred both telephony and dial-up internet access to Screaming.net, who then sold the business to another POS organisation, who promptly dropped the telephony part and left me with a dead phone line. Fast forward several years, and NTL became Virgin, all well and good, I had all the connectivity I needed to run my business and personal life. Then I was forced to give up my home, and decided to move to the Wild West (well, Wales, actually), and Virgin's tentacles don't reach that far, and they refused to utilise LLU from the BT box just half a mile away. I am now back with BT, but V said that I would lose my NTLworld email addresses after 3 months, as I had chosen to leave them. I argued that no, I hadn't chosen to leave them, I had asked them to continue my service, but they had refused, stating that I was outside their service area. We eventually reached an agreement, I can still receive incoming emails through my NTLworld addresses using POP3, but I can't send through SMTP, and I can't access the email service online to make any changes. How long this will continue remains to be seen, but in the meantime I am migrating everything to my own .co.uk domain name and using hosting for both website and email provided by a relative's ISP service.

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