privacy should be maintained
ah, the classic "should" again, as in:
"your pizza should be with you any time soon" (I don't have a clue why it's 2 hours late, f!o!)
or
"yes, you should be able to access your online account" (I don't have a clue why it's not working, but what do I know, I'm only online banking helpline)
or
"you should be fully confident that we treat your personal data with utmost seriousness" (after a major data loss by a major data hoarder, for the sake of argument, let's say, a credit rating agency)
Biting the hand that feeds IT
