Reply to post: Re: Set-up...

Brit retailer Currys PC World says sorry for Know How scam

Anonymous Coward
Anonymous Coward

Re: Set-up...

This fee includes installing all the Currys Crudware. KnowHow Cloud Service, KnowHow Backup, KnowHow Remote access for their "support" staff....

So they add even MORE crapware on top of the crapware already on the laptop. They also tend to sell a copy of McAfee to the customer even though there is one on the laptop already. Ah - and then there are the copies of Office 365 that they sell at mysteriously low prices.

Oh - and of course in the Win10 world there is no need for recovery disks. But they still put a pile of crapware tools onto a USB drive to make sure any recovery attempted always puts all the KnowHow crud back.

Now remember how cheap and nasty a low powered laptop this is for £200 - and realise the horrendous experience of attempting to use something like this!

I also offer a £40 setup service for my clients - but when I hand the laptop back to the customer all that crudware has been removed, all the half working demos gone, and all the nice free tools installed instead.

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