Lloyds Banking Group...
... have just sent an e-mail to my now long-deceased aunt saying that they're suspending her access to the online banking accounts that were closed on her death owing to lack of recent use. It's not a phishing e-mail (it tracks back through MessageLabs to a Lloyds banking group IP address and contains identifying personal information), so I assume investment in IT is rather overdue...
Biting the hand that feeds IT
