Re: Threatened the ICO ?
"shouldn't need to write up notes at home""
Ha ha ha ha ha haaaaaaaaa
I suggest you never met a social worker in your life then?
Somehow they are expected to drive an hour to each case (3 or 4 in day) talk to the people (another 3 or 4 hours) and then document every tiny detail in case it gets dragged up in court (you know things like didn't seem to be any toys in the kids room; parents rooms immaculate, rest of house shit hole; bins not emptied, clothes badly fitting, odd socks, poor teeth, scratch on left arm, child edgy).
Now try doing that through piss poor IT system, you know, the sort you have to type up in 3 different incompatible systems, where some dickhead IT "security" guru has disabled copy / paste, or where mangles carriage returns.
People like this would rather not work at home till midnight, but the IT systems are so shockingly bad and the workloads so high, they have little choice.
Oh and when you are visiting a "client" how to you propose you pull up their records? Using their WiFI, hoping they can tether and get a decent signal from their poundland 5 year old "smart" phone?
Remember every detail about the person you saw for an hour 3 months ago (having seem another 100 since then?).
Yes the should be encrypted, but saying crap like "shouldn't write up at home" shows you live in la la land and not reality.