Re: How does your country become the leader in IT
when you outsource everything you have and they make all the 'talent' redundant?
very true, but Steria are after profit growth which will come from inefficiencies in the contract caused by the moving on of the knowledgeable and skilled workers acquired when the staff TUPE'd over.
All outsourcers do it. there is no profit in some experienced person doing their job in 5 mins when it will take an inexperienced or even just unfamiliar with the account, highly trained UK or offshore degree holder a day or 2 to do the same.
the outsourcer management aren't stupid, & their customers have no clue as they TUPE'd away the only people in their organisation who knew how to get the technology to work the way the business wanted it to.