Reply to post: Re: Still no laughing matter

Now that's sticker shock: Sticky labels make image-recog AI go bananas for toasters

Richard Jones 1

Re: Still no laughing matter

To call the claim vetting process AI is pure bunkum. It is more akin to basic intelligence methods from about the 19th (if not before), century. The claim processing will check for repeated information in multiple claims for multiple locations, e.g. same bank details, telephone number, same or very similar details in claim letters,etc. and pass them for the wetware to examine with more care.

That sounds like what I used to call basic pattern recognition though often done by human means when tracking down other sorts of crimes.

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