Re: PEBKAC is over-reported
"Manglement that puts people in front of a computer who are barely capable of working out what 2+2 equals (yes, those people are stupid, but manglement who give people tasks they are incapable of performing are even more stupid and the root cause of the problem)."
Seen a couple of days ago. Must have been the world's slowest checkout operator. An infinite supply of unhurried patience in an overcrowded supermarket. Had to look carefully at each product to find the bar code.
Then someone paid with saving stamps. I can only imaging that the book of stamps totalled more than the purchase and it was beyond the wit of the supervisor (that's two dummies manglement put in place) to detach correct number and give the rest back. So she issued new stamps.
From several feet back I can see that the stamps are in sheets of 10 - 5x2 and all very clearly alike. So she counts the stamps, prodding at each pair with her finger. She counts each identical sheet to make sure they're the same.