Hard to believe
A government department out sources 1000 people to DXC with an expectation that they will continue to receive the same or better services. DXC promptly retrenches 60% of them and gets foreigners in India to answer phones in an nu-intelligble dialect, who are totally useless and have no idea.
Government department is pissed off that it is paying millions of pounds for little to no service, and cancels outsourcing deal.
Biting the hand that feeds IT
