I'll stick with o2 who have never charged me the purchase cost of my phones beyond the contract date but dropped to service charge only. Who refunded all my wife's charges for calls from America when she got stranded because they were delayed in sending the unlatching PIN so she could use an American SIM for her phone. Who wiped a bill for being outside Europe due to a footprint while in Greecce. Who forgot to send out a notification back in the early days that free tethering was finishing so they wiped a bill for over a £1k and gave users a month extra so they could find an alternative. Who have never knowingly overcharged me for anything and a simple phone call has always sorted things out.
I know people who are using phones that are more than 5 years old and still being charged the purchase price of the phone.
Biting the hand that feeds IT
