Re: Eh?
Where the 'Dell vs Lenovo' analogy breaks down is that if TfGM are Lenovo, who is Dell? They don't have a direct competitor, because they are the only tram system operator in Greater Manchester. Their prices should therefore reflect the cost of running the service (including salaries, rents, maintenance, etc.), plus a reasonable profit for the shareholders. Why any of those things should be a secret, or indeed relevant to how competitive they are is a mystery to me. Unless, of course, that 'reasonable profit' component is not so reasonable.
Biting the hand that feeds IT
