Re: I've always considered Apple to give better value-for-money
We have centralized patch distribution for Windows and application updates, the former with WSUS, the latter with a free add-in for WSUS, it makes rolling out new applications a breeze. Rolling out a new PC is takes a couple of hours, with about 20 minutes of work, the rest is waiting time.
Hardware problems with PCs are fairly rare these days, as is stability, IME. Most calls are user education on things like the ERP system, AutoCAD and the like, or mailbox forwarding / access for people on sick leave / leavers.
The most common questions coming from new starters are that the apps for HR and a couple of other areas (booking holiday, entering your personal information etc.) aren't in the Start menu. That they get in both paper form and on the company FAQ site, that these "applications" are web sites and they get the URLs provided to them, is neither here-nor-there.
Biting the hand that feeds IT
