Re: Every day's a school day
I think I've posted before about one of our sales staff who went to do some in-house training for some of the software we produce.
She sat with one young lady who had a wireless mouse and keyboard, and consistently, over the duration of the training period, the client would grab her mouse upside down, and then try moving it, and clicking it, and then whinge about how "she's told IT about her mouse being broken loads of times, but they never fix it".
Our salesperson said she had to hold herself back from just snatching the mouse from the client and showing her how to use it, all through the training session. She said afterwards she was rehearsing in her mind the old question: "do you still have the box your PC came in?"
Biting the hand that feeds IT
