Re: On-target messaging?
""Protecting customer information is critically important to Hyatt, and we take the security of customer data very seriously,"
I read that and realize, there are no commitments or promises in that statement. And that is their message, right?"
Where have you been in the last 5 years ? This is the usual blanket statement every company (IOT, router, hotels, what not) has been using at every security blunder that costed money to their customers.
And it's just here to hide the fact they don't get a fuck and won't spend a penny on it, even reusing previous web pages. Therefore no commitment. Sounds logical to me.