Re: 'we experienced a network issue '
On to #10 it is then: "We were overconfidently changing things without proper research, test runs or rollback options because we just enjoy pressuring IT-staff into jeopardizing continuity and then blaming them for not getting the job done with only half of the resources needed. Of course we made sure no C-levels will be taking responsibility for operational integrity, that is why we blame the "network" instead of our own shortsightedness."