"and it's clear to me that SAP really want to deal with this in a fair and reasonable way,"
Then don't post AC. Put your name to that bilge, and we can judge you by your previous posting credibility.
IM very HO, SAP may well be a bunch of rapacious bastards, ruthlessly exploiting the stranglehold they have on their customers' business, as the Diageo case might imply. But perhaps I'm wrong.