Re: not happy at all
yep, they give no way to make our own backup, snapshot state, or, ideally, pull a complete copy of an instance offline to save
our policy is to keep records of everything practical, we manually document a lot even though it adds overhead, but as they claim to have our data replicated multiple times and to back it up nightly, it seemed like it really ought to be recoverable in the event of mistake!
yeah, it's not right for all situations, aside from the licensing model the configuration constraints sometimes rule it out, but if you're a corporate the overall tco is fine, and they are generally good at things like homologation and logistics requirements for global deployment - some of the alternatives are pure pain once you get outside usa/eu
Biting the hand that feeds IT
