Same as all ISPs
OffCom do nothing, they never really have done their job description. Then again, the entire MO of al ISPs is to scam the customer, so OffCom are in a hard place considering ALL the people they are overseeing are scammers.
Things are Ok while they are Ok, but if you have any problems and your only option is to dump them to go elsewhere.
That is the Telco business model, they really don't care about complaints, they expect 50% customer attrition
But they then expect the numbers to be returned from customers leaving their competitors
Biting the hand that feeds IT
