Re: A smartphone should be as fixable as a refrigerator
I had a Bosch fridge that was faulty and a local fridge tech said it was an intermittent thermostat, that was inaccessibly buried in the insulation at top of the fridge.
Bosch refused to accept this and said that part never fails. They insisted on their own guy checking - he said it was fine.
I had to go back to them and scream at them saying it wasn't OK - bloody fridge was then left with a 24 hour monitor attached.
In the end they accepted it was faulty and a dumb design, refunded the costs, and I got a new fridge.
But why did the idiots bury that part inaccessibly ?
Way OTT but everything is unfixable now.
Biting the hand that feeds IT
