Re: Cost is the smaller concern
The results have been a disaster. Week long outages of mail systems.
The truble with empowering Monkeys is that their shit will still get everywhere, but now with The Force of Empowerment behind the throwing.
The results were probably already an ongoing disaster well *before* the switch over, then I Bet they expect, with the same people, and of course less money, only to discover the hard way that one cannot just pour some special brand of magick IT-sauce over a dysfunctional situation and expect the result to be better (Except, now they get to blame Linux and The New Consultants for decades of carefully groomed organisational incompetence, so, there is That).