Re: Swings and roundabouts
"What you save in Windows licences, you'll have to pay in retraining staff."
Retraining is "once", licenses are recurring.
"Stick-in-the-mud" users, unless bringing provable value to the organisation are the same people who make the NHS experience so demoralising ("Computer says NO") for patients AND staff. Identifying and expunging them outright is likely to result in a better running organisation at lower overall costs.