Can't even through money at a problem
The biggest downside to online/cloud apps and storage is when something goes wrong, you can't even throw money at the problem to get it fixed as fast as possible. Given that most major cloud services are several orders of magnitude larger than any of their clients, implementing a work-around to get you back up and running is not a priority. Ringing the on-call IT staffer and having them go fetch an offline back-up at 3am is part of their job and they should be able to guesstimate some sort of ETA.
Biting the hand that feeds IT
