Reply to post: Re: Connections

Ubuntu 'weaponised' to cure NHS of its addiction to Microsoft Windows


Re: Connections

"Are Microsoft well connected in the UK civil service, the Department of Health in particular?"

Yes and No. In my experience, Microsoft behave like any other supplier wishing to make a mutually beneficial relationship. Microsoft, VMware, Oracle, SAP, Dell et al are all doing similar things.

They'll appoint diligent contract managers who know a bit about customer requirements and are willing to learn. Customers will receive additional technical support -- e.g. accelerated connection to product specialists. Customers will receive free project consultancy -- bad if it is just about selling products, bloody brilliant when you get to work with independently-minded people who know their stuff. If you are in a position to participate in a product development programme as a working partner, they'll throw loads of resources your way.

Is this unfair to open source developers or small companies? A smaller outfit will never have the resources to match the big players. Sometimes modest resources are all that are necessary. If a company doesn't have to maintain 20+ years of cruft (e.g. VMware in year 2000), business can take off rapidly.

Congratulations to the NHSbuntu team for their work on smart cards and ID management.

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