"What gets me - why the hell is the ticket system behind the same thing, making it inaccessible if it screws up?"
Why wouldn't you? That way you won't distracted by people whining that nothing works.
"What gets me - why the hell is the ticket system behind the same thing, making it inaccessible if it screws up?"
Why wouldn't you? That way you won't distracted by people whining that nothing works.