Bandwidth
We support many SMEs, and the biggest problem is availability of fast connections. Not every small organisation can afford a leased line for fibre and the options are very limited in some locations. Yes, in the sticks it can be quite a challenge, but we have had customers in fairly central London locations (100 yards from Liverpool st station, middle of Soho to name but two) where the only option is a £400 leased line if they want more than 1mbps upload.
And industrial parks - we have seen many of these without FTTC connectivity and where the maximum ADSL download speeds were 2 or 3 Mbps.
We had one customer in Wales who struggled by with a 0.5mbps connection and a satellite connection too. It took BT six months to get three phone lines installed! Then suddenly they're able to get full FTTP, and tomorrow I'm moving them over to a voip phone system and getting rid of all their analogue phone lines that they waited six months for!
Biting the hand that feeds IT
