Gartner
While Microsoft Azure is an enterprise-ready platform, Gartner clients report that the service experience feels less enterprise-ready than they expected, given Microsoft's long history as an enterprise vendor.
Gartner... it says it all really. I wonder who paid for this latest Gartner advert, ahem, research article?
Seriously though - given the disjointed inconsistent mess that Microsoft apply to all back end systems, configuration tools, applications and, well, everything, it's fully expected that Microsoft's Azure/O365 configuration system is a minefield mess.