Re: "Virgin rolled out a patch last month."
"Every time I subject myself to their customer service they claim that they can't even see my hub."
Last time I spoke to one of their reps, they said they could... even though I'd powered it down at the time 'cause I didn't believe them (evil of me, I know, but they kept telling me there was no fault yet I wasn't getting a connection to anywhere!).
Yesterday, however, I called (again, no internet connection) and it was all automated, including running tests on the equipment which it reported as taking a very long time... before saying 'its all clear but we'll do something automated anyway, just give it 10 minutes'...
Am guessing another Hub patch went out yesterday...
Biting the hand that feeds IT
