OK, so something failed. And they didn't have a working automatic failover. I get that. Embarrassing, and the CEO should go just for that reason.
What I don't get is how it could take so long to fix it? It must have been absolute top priority to fix within the hour, with extra bonuses and pats on backs to the engineers who quickly brought it back up again. How could it take so long?
Biting the hand that feeds IT
