How does it work?
"The system works through an app (Android and iOS) or a downloaded application (MacOS or Windows). ...just under half used a browser on their PC."
The system works through a downloaded application, but half of users somehow managed to use a browser instead? I mean technically a browser is an application, but that's certainly not what the first part of the quote implies. If it's usable through a (presumably platform and browser agnostic) web interface and not just a separate installed application that's a pretty important point to mention - it's the difference between being able to use it virtually anywhere at any time, and only being able to use it on my own PC that I have install rights for.