Reply to post: Still ongoing

Deafening silence as Smart Hosting support tickets keep piling up

harryadney

Still ongoing

Sad to say, the service isn't getting any better. I have had several high priority tickets take a few days to resolve.

I certainly never waited this long before the merger. The tech staff are obviously knowledgeable, competent and professional. I have no complaints over the tech support staff. Maybe they just need more of them.

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