Backups
"My client needs to access backups that are on their backup service to restore a critical application they are using," one customer told us earlier this week. "They have not been able to conduct their business during this unexplained outage – understandably, they are pretty pissed off."
If your only backup is at the hosting company, you don't have a backup. Get that sorted out ASAP.
Biting the hand that feeds IT
