Re: And we'd sure appreciate it if you could stop clicking on attachments
"stage one of Really Good Security: you have left your ego at the door."
Stage two is to persuade all of your user base to leave their egos at the door, too. In an organisation as large as the NHS, stuffed (er, staffed) with doctors and surgeons for whom self-confidence may actually be a job requirement (who here feels brave enough to knock a person out to within a gnat's breath of death, then stick a knife into them and cut out some of what you find?), I fear that stage two may actually be impossible.