Re: Bank security is a complete joke
"Worst of all, when calling back they expect you to provide your security details when they have offered no evidence that they really are calling from the bank. When challenged, they invariably seem utterly bewildered and refuse to provide any info, endlessly repeating the mantra of 'Data Protection'"
A few years ago my bank called me. After identifying themselves as such, I asked for the name and amount of any of my direct debits. They kinda freaked out so I politely said they had completely failed to verify that they were in fact my bank. I didn't wait for a response, I hung up.