Re: Support for Windows 10 soup of the day edition
Well with the frequency of updates and shortness of the 'support period', I don't see the need for the MS support organisation, just use Cortana to route all support calls directly to the relevant developers, reward said developers as per call centre staff. A small company I worked for back in the 1980's did this, did wonders for code quality, documentation and developers respect for support staff.
Biting the hand that feeds IT
